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3rd Edition · 9–11 Mar 2027 · Lagos
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HomeTravel › Doing Business in Nigeria

Doing Business in Nigeria

If the show produces an order, what happens next? A practical orientation to route-to-market, compliance, payment and service expectations in the Nigerian plastics industry.

Always verify before you travel or ship. Visa rules, customs procedures and import regulations change. Confirm current requirements with the Nigeria Immigration Service, the Nigeria Customs Service, your nearest Nigerian embassy or consulate, and the official show freight forwarder before making commitments. The guidance on this page is a planning reference, not legal or customs advice.
Route to Market

How Suppliers Actually Serve Nigeria

Nigerian buyers of capital equipment and industrial materials assess a supplier on three things: the product, the price, and whether anyone will answer the phone in twelve months. Your route to market has to answer the third.

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Appointed Distributor

A local company holds stock, sells in-market and provides first-line service. The most common structure for materials and consumables, and increasingly expected for machinery.

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Commission Agent

A local agent introduces business and earns commission, with the supplier contracting directly with the end buyer. Lower commitment, but weaker after-sales presence.

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Direct Export

Supplier sells directly to large processors with their own import capability. Works for sophisticated buyers, less so for the wider mid-market.

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Service Partner Arrangement

Even where you sell direct, appointing a local technical partner for installation and service materially improves win rates on machinery.

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Local Assembly or Representation Office

A longer-term option for suppliers with sustained volume, often after several years of successful export.

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Joint Venture

Some suppliers partner with established Nigerian industrial groups to combine product with local market access and credibility.

What this means for your stand: a significant share of serious COMPLAST conversations are about representation, not a single machine. Come prepared to discuss what you offer a distributor — margin, exclusivity, training, spares and marketing support.
Import & Compliance

Duties, Standards & Certification

Import Considerations

  • Import duties and levies vary by HS code — machinery and raw materials are treated differently
  • Correct HS classification materially affects landed cost; get it confirmed before quoting
  • Import documentation must be registered through the applicable Nigerian process before shipment
  • Pre-arrival assessment documentation is required by Nigeria Customs Service
  • Port and clearance charges at Lagos ports should be factored into landed cost
  • Government policy encourages local manufacturing — the duty treatment of machinery versus finished goods reflects this

Standards & Certification

  • Regulated product categories require conformity assessment before shipment
  • Certification requirements differ by product type — confirm which apply to your goods
  • Standards Organisation of Nigeria sets and enforces applicable product standards
  • Buyers increasingly ask for test certificates and compliance documentation
  • Product labelling and marking requirements apply to certain categories
  • Build certification lead time into your delivery commitments
Confirm the specifics for your product. Duty rates, conformity requirements and registration processes are product-specific and change with policy. Verify with the Nigeria Customs Service, Standards Organisation of Nigeria, and the show's freight forwarder before quoting a landed price.
Commercial Terms

Payment & Foreign Exchange

Understand the Forex Position

Access to foreign currency for imports is a live commercial issue for Nigerian buyers. It affects payment timing and structure far more than it does in most markets. Discuss it openly — buyers respect suppliers who understand it.

Letters of Credit Are Common

For capital equipment, confirmed letters of credit through recognised banks remain a standard mechanism. Establish your requirements early in the negotiation.

Stage Payments Against Milestones

Advance, pre-shipment and on-delivery staging is normal for machinery. Be clear on what triggers each stage and what documentation accompanies it.

Price in a Stable Currency

International suppliers generally quote in USD or EUR. Be explicit about what the price includes — ex-works, FOB, CIF or landed — because assumptions differ.

Credit Terms Need Real Diligence

Extending open credit into a new market on the strength of a show conversation is how suppliers lose money. Take references and start with secured terms.

Build Duty and Clearance Into the Conversation

A buyer comparing your CIF price with a competitor's landed price is not comparing like with like. Be explicit, and help them model the true landed cost.

After the Sale

Service, Spares & Support

The 2023 edition showed Nigerian buyers concentrating on cost-effective machinery with reliable output. Underneath that headline sits a consistent second question: what happens when it breaks?

What Buyers Ask About

  • Spare parts availability and typical lead time to Lagos
  • Whether a technician can be on site, and how quickly
  • Operator training — where, how long, and who pays
  • Availability of remote diagnostics and support
  • Warranty terms and what voids them
  • Whether consumables and wear parts can be sourced locally

What Strengthens Your Offer

  • A local spares holding, even a small consignment stock
  • A named local service partner with trained technicians
  • Documented training programme included in the machine price
  • Manuals and control interfaces in English
  • Machines specified for variable power supply conditions
  • Reference installations in Nigeria or the wider region a buyer can visit
Power reliability shapes machine specification in this market. Buyers ask directly about behaviour during supply interruption, restart procedure and generator compatibility. Suppliers who have thought about it are visibly ahead of those who have not.
Business Culture

Working Practically

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English Is the Business Language

All commercial discussion, documentation and contracting is conducted in English. No interpretation is needed at the show.

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Relationships Matter

Nigerian business runs on relationships and personal trust. Expect to meet more than once before a significant order is placed — the show is often the first of those meetings.

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Decisions Sit With the Principal

In owner-managed businesses, which is most of the sector, the owner decides. This is why the 59% owner/director/CEO visitor share matters so much.

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Responsiveness Is Judged Early

How fast you answer the first email after the show is read as a signal about how fast you will answer when a machine is down. Follow up within a week.

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Get It in Writing

Confirm specification, price basis, delivery terms and payment structure in writing. Verbal understandings drift in every market — this one included.

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Respect the Local Partner

If you appoint a distributor, route enquiries through them consistently. Suppliers who bypass their own agent lose the agent and the market with them.

Planning Market Entry?

The COMPLAST team works with international suppliers entering West Africa and can help orient your approach before you commit to a stand.

Talk to the Team   Book Your Stand

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